Skip to content
Contact us
Contact Us

Enterprise AI, production-ready

Rackspace Technology and Uniphore enable regulated enterprises to deploy full-stack AI platforms — securely, efficiently, and at scale.

Explore the platform
Designed for regulated industries
Financial services
Healthcare
Insurance
Public sector
Full-Stack AI Architecture
 Business Domain
Domain expertise Business logic Industry knowledge
 Solution Enablement
AI agents SLM models Data fabric Orchestration
 Infrastructure
Private cloud Hybrid cloud Compute Storage
The Partnership

What Rackspace enables with Uniphore

Enterprise-grade infrastructure meets advanced AI capabilities

Uniphore–Logo–Gradient–Light

 

Uniphore provides

Business AI Cloud
A unified enterprise AI platform that integrates your data ingestion, model training, agent orchestration, and deployment into a single governed environment that's purpose-built for production workloads, not experimentation.
 
SLM architecture
Domain-tuned Small Language Models grounded in your enterprise data and workflows. Retrieval-augmented fine-tuning delivers explainable, auditable outputs while your institutional knowledge remains proprietary IP.
 
Agentic orchestration
Intelligent agents that act across enterprise systems to automate workflows, coordinate cross-platform actions, and operate under human-in-the-loop governance with comprehensive logging and auditability.
 
Data & knowledge layers
A unified data fabric that connects structured and unstructured sources into an AI-ready enterprise ontology. Built-in governance controls support compliance-ready architecture from ingestion through inference.
 

Rackspace-Technology

 

Rackspace delivers

Multi-environment deployment
Deploy AI workloads wherever your enterprise runs today — public cloud, private cloud, hybrid, or on-premises. Architecture-agnostic delivery ensures no vendor lock-in and maximum operational flexibility.
 
Multicloud optimized for AI
Purpose-built infrastructure for AI workloads with optimized compute allocation, workflow-aware inference scaling, cost predictability, and performance tuning, designed for the throughput demands of production AI.
 
Sovereign-ready infrastructure
Data residency controls, sovereign hosting options, and compliance-first architecture for organizations operating under jurisdictional data requirements, including GDPR, HIPAA, and sector-specific regulations.
 
Production SRE
24x7x365 site reliability engineering with proactive monitoring, incident response, and operational support. Enterprise-grade reliability SLAs help to ensure AI systems remain available, performant, and continuously optimized.
 
Governance and compliance ops
Audit-ready from day one with built-in governance frameworks, model versioning, decision logging, and compliance reporting, supporting controlled AI evolution across regulated environments.
 
Delivery Model

Deployed alongside your team

Rackspace embeds domain expertise, data engineering, and implementation specialists directly into your environment — working hands-on to deploy this architecture and accelerate your path to production AI.

4 Operations support 1

Hands-on implementation

Dedicated engineers work within your environment to configure, integrate, and optimize each layer of the Uniphore + Rackspace stack.

1 Rapid assessment

Domain expertise

Specialists in your industry bring regulatory knowledge, architectural guidance, and best practices from day one.

3 Migration and modernization

Accelerated deployment

Move from architecture review to production-ready AI in weeks, not quarters, with embedded support.

"Your team retains full control while gaining the velocity and expertise needed to operationalize AI at enterprise scale."
Together, we bring AI from experimentation to governed enterprise production.
Learn More
Built for Compliance

Production ready AI for regulated enterprises

Designed for financial services, healthcare, insurance, and other compliance-driven organizations

settings_controls
Data sovereignty
Full control over data residency
architect
Auditability
Complete decision trail logging
settings_controls
Explainability
Transparent AI reasoning
monitoring
Operational reliability
Enterprise-grade SLAs
guidance
Controlled evolution
Governed model lifecycle
Platform + Partnership

The stack we build, the way we deliver

A proven seven-layer architecture paired with embedded experts who deploy it alongside your team.

UX / Application layer

Optional

Deliver enterprise-ready interfaces or integrate AI into your existing systems.

  1. Custom UI available
  2. Embedded into CRM, ERP, service platforms
  3. API-first integration
Agentic layer

Enterprise workflow automation

Deploy intelligent agents that act across systems, automate workflows, and operate under human-in-the-loop governance.

  • Custom agents
  • Integration with existing agents
  • Cross-system orchestration
  • Governance and logging
Model optimization layer

Continuous model evolution

Continuously evaluate and optimize the optimal model for each enterprise workflow.

  • Model orchestration
  • Performance benchmarking
  • Continuous tuning
  • Vendor flexibility
Knowledge layer

Domain-specific SLM foundation

Transform enterprise data into domain-tuned Small Language Models grounded in your internal IP.

  • Retrieval-augmented fine tuning
  • Embedded domain knowledge
  • Explainable outputs
  • Enterprise knowledge retention

Your IP stays with you.

Data layer

Enterprise ontology and unified data fabric

Connect, structure and govern enterprise data into a unified, AI-ready ontology.

  • Structured + unstructured integration
  • Enterprise data modeling
  • Governance controls
  • Compliance-ready architecture
Inference layer

Optimized resource utilization

Dynamically allocate compute and optimize inference workloads based on workflow demand.

  • Resource optimization
  • Workflow-aware scaling
  • Cost predictability
  • Performance tuning
Infrastructure layer

Private cloud, sovereign hosting, hybrid & public cloud compatible

Run AI workloads securely across environments. Optimized for private cloud deployments in regulated industries, but designed to operate wherever your enterprise runs today.

  • Private cloud optimized
  • Sovereign hosting ready
  • Hybrid compatible
  • Enterprise-grade reliability
Your AI Journey

Meet enterprises where they are

Value at every stage of the AI journey

ideate-icon-2
Phase 1

Ideate AI

Pilot safely with structured layers and governed experimentation.
  • Proof of concept
  • Risk assessment
  • Data readiness
incubate-icon
Phase 2

Incubate AI

Optimize inference, tune SLMs, and deploy agents across workflows.

  • Model optimization
  • Agent deployment
  • Integration
industrialize-icon
Phase 3

Industrialize AI

Replicate vertical use cases, retain IP, and build competitive moats.

  • IP ownership
  • Cross-domain scaling
  • Continuous evolution
Business Impact

AI grounded in business value

strategy

Reduce operational bottlenecks

Automate complex workflows with intelligent agents
settings_controls

Improve compliance posture

Built-in governance, audit trails, and data sovereignty
Speed

Increase workflow efficiency

Domain-tuned models optimized for your processes
migration

Accelerate time to value

Production-ready infrastructure from day one
Platform + Partnership

Your intelligence. Your models. Your advantage

Domain-specific SLMs built on your data and workflows remain your intellectual property — enabling long-term differentiation and defensible AI strategy.

Learn about IP ownership
Get Started

Ready to deploy production AI?

Let's discuss how Rackspace and Uniphore can support your enterprise AI strategy with Business AI Cloud.